FAQ's

  • What products do you sell?
    At Electo Son, we offer a wide range of electronic gadgets, including the latest tech innovations, home electronics, personal devices, and accessories. Our goal is to provide high-quality products that enhance your lifestyle and keep you connected to the future.

  • How do I place an order?
    Simply browse through our collection, select your desired products, and add them to your cart. When you're ready, proceed to checkout, provide your shipping details, and complete your purchase. It's quick and easy!

  • How can I pay for my order?
    We accept a variety of payment methods, including major credit cards, PayPal, and other secure online payment options. Choose the payment method that’s most convenient for you during checkout.

  • How do I track my order?
    After your order ships, we’ll send you a tracking number to your email. You can use this number to track your package in real-time via our shipping carrier’s website.

  • Do you ship internationally?
    Yes! We offer international shipping to many countries. Delivery times may vary depending on the destination, but we aim to deliver your order as quickly as possible.

  • How long will it take for my order to arrive?
    Orders are typically processed within 1–2 business days. Depending on your chosen shipping method, standard shipping can take 5–7 business days, while expedited shipping typically arrives within 2–3 business days.

  • What if my product is damaged or defective?
    If you receive a damaged or defective item, please contact us at electoson@gmail.com as soon as possible. We will guide you through the return or replacement process.

  • Can I change or cancel my order?
    If you need to make changes or cancel your order, please contact us immediately at electoson@gmail.com. Orders are processed quickly, so we recommend reaching out as soon as possible to avoid any delays.

  • What if I entered the wrong shipping address?
    If you notice an error in your shipping address, please contact us immediately at electoson@gmail.com. We’ll do our best to make adjustments before your order is shipped.

  • Do you offer gift cards?
    Currently, we do not offer gift cards. However, we may introduce this feature in the future, so stay tuned!

  • How do I contact customer support?
    If you have any questions, concerns, or need assistance, feel free to reach out to our customer support team at electoson@gmail.com. We’re here to help!